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Win-Win Negotiations

What is Win-Win Negotiations?

Have you or any of your staff ever found yourself up against the wall with a prospective client or a customer that was difficult to deal with? Do you believe it's possible for you or your staff to manage deals and relationships better than you are now? Do you want to achieve bottom line gains through negotiating better deals, initiating negotiations on your terms and resolving conflicts?

Business today is a complex mixture of conflicting needs that must be resolved in a timely and professional manner. The process of resolving these conflicts does follow a defined system and uses particular skills that can and must be learned for success in the business world.

Poor negotiators approach this process from a standpoint of denying the other party what they want in favor of their own needs. Skilled negotiators know that solutions are most easily arrived at when there is an attitude of allowing and enabling. Negotiating isn't a talent only a special few have, neither is it a black art. Negotiating is a process that can be learned by anyone.

Skilled negotiators enjoy the benefits of:

• Increased personal confidence
• The ability to find solutions within given time frames
• Improved relationships with co-workers

The Objectives

After completing this course, participants will understand the negotiating process and have increased levels of confidence in negotiation situations. You'll be confidently initiating negotiations, leading them and creating successful outcomes. Our methodology enables acquisition of new skills and the sharpening of existing ones in a practical and constructive learning environment.

Skilled negotiators can...

• Understand the negotiating process and work through it with ease
• Know which skills to use in negotiating situations and continually improve those skills
• Practice these skills constantly and refine them
• Measurably improve their negotiating performance over time

Who would benefit from the Win-Win Negotiation?

Negotiating skills are not just for those actively engaged in the sales process. It's an essential tool for anyone involved in negotiations or supporting negotiators such as...

• Novice sales professionals
• Seasoned sales professionals
• Sales managers and sales directors who want to get more of out of their teams effortlessly
• Managers from other functional areas and business professionals who support the sales activities

What are the major benefits?

• Know when to begin negotiations and in what situations a successful negotiation can be initiated
• Identify the key signals of your negotiating partners and act on them with confidence
• Understand the entire negotiating process so that you can stay in control of the situation
• Learn how to re-present your solutions to satisfy the key wants and needs of your negotiating partners
• Learn how to make and present a proposal that has the greatest likelihood of success
• Understand your negotiating partner's priorities and bring win/win deals to the table
• Know when you should close the deal
• Disarm dominators and aggressors to bring negotiations back to the table on fair terms
• Understand the most common negotiating styles used by people so that you can deal with them effectively
• Learn how to build a partnership with customers even when resistance is present.

Why this program is different from other negotiation training programs?

Our training is unlike other programs where you come away with excitement and little else of value. The core mission of all our programs is to have you walking away with better practical and usable skills than you arrived with. We achieve that with more than 70% of our programs being practically based.

Participants are required to actively engage in negotiating scenarios from the beginning and are introduced to more sophisticated real-world situations as their confidence and skill level builds. By the end of the module they'll be skilled at negotiating in common business situations.

We also back up our training modules with ongoing advice and support from our expert facilitators so that you'll continue to build on your skills going forward.

What is the program format? 

Minimum of 70% of the allotted program time is spent engaged in practical real-world negotiating scenarios with critical appraisal and correction by our skilled negotiators. The remainder of the program is spent listening to, questioning and probing the minds of our expert negotiators to understand the process thoroughly.

To find out more about our training programs and services, please contact us (02) 9411 1345 or email us at info@qec.net.au

 

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